Services

Our Services
SINCE 2016
Proactive Solutions
Our core services provide the essential IT support your business needs to stay secure, optimized, and efficient. These services are included for all of our partners:
Enhanced Support
For businesses that need more comprehensive IT support, our Enhanced Support package combines everything in the Foundational and Expanded Support packages, along with:
Endpoint Management
Proactively manage all your endpoint devices to maintain security and performance.
Expert-Level Troubleshooting
Access advanced troubleshooting and problem resolution when you need it most.
24/7 Managed Detection & Response
Stay protected around the clock with continuous monitoring and threat response.
Help Desk Support During Business Hours
Get reliable help desk support Monday through Friday, from 8 am to 5 pm EST (excluding holidays).
Human-Led Threat Investigations
Our experts analyze and respond to complex threats in real-time.
Threat Containment & Elimination
Rapidly contain and eliminate cyber threats before they cause damage.
Virus & Malware Removal
Clean infected systems with expert-led virus and malware removal.
Guided Cleanup & Recovery
Get step-by-step assistance recovering from a security incident.
Monthly Security Awareness Training
Educate your team on the latest security practices with ongoing training.
Elite Support
For businesses dealing with sensitive data, our Elite Support package provides top-tier IT and security services. This package includes everything in the Foundational, Expanded, and Enhanced Support packages, plus:
Expanded Support
Take proactive measures to enhance your network’s performance, uptime, and security. Our Expanded Support services include everything in the Foundational Support package, plus:
Managed IT Solutions
IT Consulting
Our team collaborates with your leadership to leverage technology effectively, turning your IT assets into valuable tools that drive business growth and efficiency.
Managed IT Services
Our managed IT services keep your digital systems running smoothly and securely, providing ongoing support, maintenance, and proactive management so you can focus on what matters most.
Network Planning
We design network architectures that are flexible, scalable, and aligned with your business needs, ensuring your infrastructure supports growth and enhances productivity.
Network Operations Center
Our NOC services manage and monitor your network infrastructure, ensuring maximum uptime and quickly addressing any issues that could disrupt your operations.
Security Operations Center
Our SOC team provides around-the-clock monitoring and incident response, defending your business from cyber threats and keeping your systems secure.
Cybersecurity
Our cybersecurity solutions protect your business from emerging threats, offering a proactive approach that includes monitoring, threat detection, and risk mitigation strategies.
Help Desk Support (8x5)
We provide responsive help desk support during business hours, addressing your IT issues promptly and efficiently so your team can stay productive.
Managed Detection and Response
Our MDR services combine advanced technology with expert analysis to monitor your systems 24/7, proactively identifying and responding to threats before they impact your business.
Endpoint Detection and Response
Our EDR services safeguard your business with continuous monitoring and real-time responses to suspicious activity on all endpoint devices, minimizing risks and ensuring business continuity.