Frequently Asked Questions

Absolutely. Through our CoPiLIT co-managed IT services, we work alongside your existing IT team, not in place of them. Your team remains in control of your environment while Pantheon provides additional engineering expertise, network and security monitoring, patch management, backup oversight, and after-hours support.

Think of it this way: Your team provides the boots on the ground. We provide the air cover. We’re here to strengthen your team’s capabilities, reduce its workload, and help it accomplish more without adding unnecessary headcount.

Yes. We help organizations evaluate and adopt AI responsibly, with an emphasis on governance, data protection, security, and risk management. Whether you’re developing an AI acceptable-use policy, evaluating AI-powered technologies, or concerned about employees using unauthorized AI tools, we help establish practical safeguards that support innovation without compromising security.

Yes. We work in mixed environments every day and design around what you already run, single-vendor or mixed. You do not have to replace everything we don’t sell.

Our professional services team plans around your operating hours and change windows, with rollback plans in place. Your operations come first.

You choose: work directly with the manufacturer’s support, or have Pantheon co-manage alongside your team.