Services

Pantheon Global IT Services

Strategy, procurement, engineering, and operational support from one accountable partner. Explore how we help lean IT teams secure, modernize, and support the environments they are responsible for.

Explore

Explore our services

Network Infrastructure

Modernize your network to support growth, security, and performance.

Firewall & Perimeter Security

Protect your organization with modern perimeter security.

Professional Services

Expert implementation for complex technology deployments.

Technology Procurement

Simplify technology procurement and vendor management.

Co-Managed IT

Co-Managed IT (CoPiLIT)

Enhance your internal IT team by partnering with our experienced professionals to strengthen your resources while maintaining full control.

Expert-level support for specialized projects
Advanced monitoring (SIEM, RMM)
Firewall and network management support
Patch and update management
Strategic technology consulting

What we deliver

More ways we help

Managed IT Services

Proactive IT management designed to reduce downtime and maintain operational efficiency.

24/7 remote monitoring and management (RMM)
Dedicated help desk and remote support
Automated patch management and system updates
Network and infrastructure management (firewalls, switches, Wi-Fi)
Endpoint security and antivirus management

Vendor Management

Coordinate your critical business systems and vendor relationships across key applications.

Electronic health records (EHR/EMR)
Enterprise resource planning (ERP)
Accounting and financial systems
Engineering and architectural software
Specialized industry applications

Cybersecurity & Compliance

Comprehensive security measures aligned to regulatory standards and best practices.

Security risk assessments and penetration testing
Compliance management for HIPAA, PCI, and other regulations
Advanced endpoint protection and threat detection
Firewall security and management
Security awareness training and phishing simulations

Cloud Solutions

Secure, scalable cloud solutions tailored to your organization’s needs.

Cloud productivity suite implementation
Secure cloud backup and disaster recovery
Secure remote work solutions (VPN, remote desktop)
Cloud migration and infrastructure management

Professional Services & Consulting

Expert guidance and execution for your critical technology initiatives.

Server implementations and upgrades
Data protection and storage solutions
Virtualization technologies
Network and wireless infrastructure implementation
Technology audits and strategic roadmapping
Virtual CIO and virtual CTO advisory

Add-On Services

Specialized services tailored to your organization’s unique requirements.

Mobile device management (MDM)
Dark web monitoring
24/7 network operations center (NOC)
24/7 security operations center (SOC)
Firewall as a Service
Backup as a Service
Content and DNS filtering
Hosted VoIP

Managed IT service plans

Choose the level of support that fits

Essentials

Baseline IT Security & Support

For businesses needing foundational IT support and security at an affordable price.

Help desk support: 8 AM to 5 PM (M-F)
SLA response: non-critical 4 hours, critical (Sev 1) 1 hour
Next-generation antivirus with EDR
Monthly patch management and vulnerability scanning
Spam and web filtering
DNS-based threat protection
Content filtering
24/7 NOC monitoring and remote remediation
Cloud productivity tenant management
Cybersecurity awareness training
Annual IT business roadmap and strategy review
Procurement services
Virtual Director of IT advisory services

Professional

Enhanced Security & Support

For growing businesses needing advanced security, compliance, and extended support hours.

Everything in Essentials, plus:
Help desk support: 7 AM to 7 PM (M-F)
SLA response: non-critical 2 hours, critical (Sev 1) 30 minutes
24/7 SOC monitoring and threat intelligence
Dark web monitoring
Phishing simulations
Advanced threat detection
Customizable filtering policies
Quarterly IT roadmap reviews
Virtual CIO advisory services

Premium

Enterprise-Grade Security & 24/7 Support

For organizations needing white-glove IT support, enterprise security, and compliance consulting.

Everything in Professional, plus:
Help desk support: 24/7/365
SLA response: non-critical 2 hours, phone 5 minutes, critical (Sev 1) 30 minutes
Cyber insurance readiness planning
Vendor management
Compliance consulting
Comprehensive reporting and insights
Strategic IT and virtual CTO services: quarterly business reviews, roadmap and budgeting, executive cyber risk reports
VIP priority support for 3 executives
Cybersecurity readiness training

Why Pantheon

Why partner with Pantheon Global IT

Industry specialists.

Proven track record supporting healthcare, professional services, financial services, engineering, and architecture industries.

Tailored solutions.

Customized IT services aligned to your operational goals.

Reliable results.

Dedicated, responsive support delivering peace of mind.

Talk with our team

Let’s discuss how to make your business better.

Bring us the challenge, the project, or the roadmap. We will help you turn it into a practical path forward.

Strategy, implementation and support for organizations where technology carries the mission.