Co-Managed IT Services

Your IT Team. Our Expertise. One Mission.

You stay in control. We help carry the load.

Your IT team knows your environment, your users, and your business better than anyone. But even the best teams cannot be everywhere, manage everything, or have expertise in every technology.

Pantheon CoPiLIT

That is where Pantheon CoPiLIT comes in.

CoPiLIT is our co-managed IT services program designed to extend the capabilities of your existing IT team. Whether you need additional engineering expertise, 24/7 monitoring, help managing critical infrastructure, or coverage when your team is unavailable, we work alongside you.

Your team leads. We provide the air cover.

Services

Choose where you need a CoPiLIT

No one-size-fits-all packages. Select the services that make sense for your environment, team, and budget.

Network Operations Center (NOC)

Keep your infrastructure running. Proactive monitoring of your network, servers, and critical infrastructure. We identify issues, investigate alerts, troubleshoot problems, and coordinate resolution with your IT team before small problems become major disruptions.

Security Operations Center (SOC)

Security does not stop when your team goes home. 24/7 security monitoring, threat detection, alert investigation, and incident escalation. Our security team helps identify suspicious activity, respond to threats, and keep your internal IT team informed.

Patch Management as a Service

Stay current. Reduce exposure. We help manage operating system and third-party application patching, including scheduling, deployment, monitoring, and reporting. Your team maintains visibility and control over maintenance windows and change approvals.

Engineering as a Service

Get the expertise you need, when you need it. Extend your team with experienced engineers who can assist with firewalls, networking, servers, virtualization, cloud infrastructure, troubleshooting, and ongoing administration. Assign us specific technologies or responsibilities without adding permanent headcount.

Firewall as a Service

Let us handle the firewall. We manage firewall configurations, firmware updates, security policies, VPNs, health monitoring, and ongoing maintenance. Your team retains visibility and approval over changes while we handle the day-to-day technical work.

Backup Management as a Service

Backups are only valuable if you can restore. We monitor backup jobs, investigate failures, manage backup policies, assist with restores, and perform scheduled recovery testing. We help make sure your data is protected and your recovery processes actually work.

After-Hours & Holiday Support

Your team deserves time off, too. Extend your coverage beyond normal business hours with evening, weekend, and holiday support. We can monitor critical systems, respond to incidents, troubleshoot issues, and escalate when your team’s involvement is needed.

How CoPiLIT works

Your team stays in the pilot’s seat

You Choose the Responsibilities

Tell us where your team needs support. One service, several services, or ongoing engineering assistance.

We Work Within Your Environment

We align with your existing tools, processes, policies, and change management procedures. Your team maintains ownership and visibility.

We Handle Our Assigned Responsibilities

Our engineers monitor, maintain, troubleshoot, and support the systems you have entrusted to us, with clear communication and escalation paths.

Your Team Stays in the Pilot’s Seat

You set the direction, priorities, and approvals. We provide the technical resources and operational support to help you get there.

More capability. Less burden.

Your IT Team, Reinforced.

You do not always need more headcount. Sometimes you just need the right expertise, additional coverage, or someone to take a few critical responsibilities off your plate.

Pantheon CoPiLIT gives your IT team the support to do more, without having to do it all.

Tell us what your team needs help with. We will build a co-managed support plan around your environment, priorities, and budget.

Strategy, implementation and support for organizations where technology carries the mission.