State & Local Government
Your city runs 24/7.
Police, fire, dispatch, water, courts, permitting, and city hall all run on the same network, and a small team keeps it all up. Pantheon Global IT helps cities, counties, and special districts stay secure, stay compliant, and modernize on a public-sector budget, purchasable through the contracts you already use.
Trusted by cities, counties, K-12 districts, colleges, and hospitals.
Buy through
OMES
Sound familiar?
Critical services. A small team.
We help you fix the root cause: documented, compliant networks, predictable lifecycles, costs you can defend, and a team that knows how to run what you own.
The CJIS audit is coming, and nobody is sure the network diagram is current. Or whether one exists.
One person knows how everything connects. Police, utilities, and city hall depend on knowledge that lives in one head.
A vendor renewal just doubled. Licensing changes you didn’t ask for are blowing up a budget council already approved.
Equipment ages out at different times, so every budget season starts with an emergency.
Ransomware hits cities every week, and cyber insurance questionnaires keep asking harder questions.
Council wants answers in plain English, while your team is keeping 911 and water online.
What we deliver
Technology for every department
Single-vendor or mixed, edge to core to access layer, we design around the environment you have.
Network and Security
Firewalls, switching, Wi-Fi, segmentation, secure remote access, and monitoring across city hall, public safety, and remote sites.
Servers, Storage and Virtualization
Hyperconverged infrastructure, storage, and migrations off platforms that no longer fit your budget.
Backup and Disaster Recovery
Immutable on-premises backup, documented recovery priorities, and recurring restore tests.
Cybersecurity and Identity
Email security, endpoint protection, MFA, vulnerability assessments, and incident readiness.
Physical Security
Cameras, access control, and video for city facilities, parks, and public works.
Professional Services
Discovery, design, deployment, migrations, documentation, knowledge transfer, and co-management when you want extra hands.
Public safety
CJIS and public safety
If your police department touches criminal justice information, your network is part of the audit.
The CJIS Security Policy doesn’t care how small your IT team is. Auditors want to see where CJI lives, how it moves, who can reach it, and proof that the controls are in place. We help cities and counties get audit-ready and stay that way.
- Network documentation. Current diagrams showing every path CJI takes, ready to hand an auditor.
- Segmentation. Public safety separated from city hall, guest Wi-Fi, and everything else.
- Firewalls and encryption. Supported, properly configured firewalls and validated encryption for CJI in transit.
- Advanced authentication. MFA for anyone accessing CJI, including remote and mobile users.
- Logging and audit trails. Centralized logs with the retention and review auditors expect.
- Policies and evidence. Written policies, procedures, and a remediation tracker that shows progress.
- Beyond CJIS. Utility and water system networks, court systems, and state-mandated cybersecurity training requirements.
Based on a recent city engagement
From a failed CJIS audit to a clean pass
The situation
A city of about 45,000 residents failed its CJIS security audit. The findings were serious: no current network diagram, a firewall past end of support and out of compliance, no clear separation between police systems and the rest of the city network, and no documented safeguards. The city had a remediation deadline, a three-person IT team, and a police chief asking hard questions.
What we did
We started by sitting down with the IT director and police leadership to walk through every audit finding. Then we went further. A full review of the network turned up issues the auditors hadn’t flagged yet: shared administrator accounts, remote access without MFA, police traffic crossing the same network as public library Wi-Fi, and no centralized logging. We built one remediation plan that covered the audit findings and the hidden risks, prioritized by deadline and impact.
The solution
- A complete, current network diagram showing every path criminal justice information takes
- Supported firewalls with policies built to CJIS requirements and validated encryption for CJI in transit
- Public safety segmented from city hall, guest Wi-Fi, and every other department
- MFA for all CJI access, including remote and mobile users
- Centralized logging with retention and review procedures
- Written policies, procedures, and an evidence binder the IT team can maintain
The results
- Every finding in the remediation plan closed before the deadline
- The city passed its follow-up CJIS audit
- Four additional risks found and fixed before an auditor or attacker found them first
- Documentation the IT team owns and updates, so the next audit is routine, not a fire drill
Based on a recent county engagement
A licensing shock, a 100-day runway, and two-thirds saved
The situation
A mid-size county had invested in a hyperconverged platform to run its core servers: public safety, finance, courts, and records. Then the virtualization vendor behind it changed its licensing model. The renewal quote ballooned, previously purchased licensing wasn’t being honored, and the county had less than four months before the renewal date. Hardware supply chains were tight, and staying put meant blowing up the budget commissioners had already approved.
What we did
We sat down with the IT team to document exactly what the county used day to day: high availability, snapshots, replication, centralized management, and the workloads that couldn’t go down. We matched those features to a hyperconverged solution built for small IT teams, with licensing included and no per-core surprises. Then we used our distribution relationships to secure hardware during a supply shortage and built a migration plan that beat the renewal date.
The solution
- A new hyperconverged cluster with the same capabilities the county relied on: high availability, snapshots, replication, and single-console management
- New hardware with five years of support and maintenance included
- A phased migration of every production workload, scheduled around public safety and court operations
- Hands-on training and documentation so the county’s team could manage the new platform from day one
The results
- Fully migrated in under 100 days, ahead of the renewal deadline
- About two-thirds less than the projected renewal, including new hardware and five years of support
- No unplanned downtime for public safety or court systems during the cutover
- A simpler platform the county’s team manages themselves, with a predictable cost for the next five years
How we work
A clear path from first conversation to handoff
01
Discover
Your staff, departments, compliance requirements, goals, pain points, and budget, before we recommend anything.
02
Map
Network paths, major assets, warranties, end-of-support dates, renewals, and audit findings in one place.
03
Design
Practical options compared on manageability, security, compliance, lifetime cost, and fit with what you already run.
04
Plan
Phased delivery around council and commissioner calendars, fiscal years, audit deadlines, and renewal dates.
05
Implement and hand off
Stage, migrate, document, train, and test, so your team owns the result.
Why Pantheon
Why cities and counties choose Pantheon
We've sat in your seat.
Our account teams are former engineers and IT leaders, not career salespeople. We measure success by outcomes, not quotas.
Engineers who design and deploy.
Certified engineers design and install what we recommend.
Compliance is built in, not bolted on.
CJIS, audit evidence, and documentation are part of the design, not an afterthought.
Simple over shiny.
We recommend what your team can run, even when that means selling you less.
Clear service pricing.
Fixed-price projects or prepaid Service Units, so there are no surprise invoices.
A clean handoff, with help when you want it.
Every project ends with documentation and knowledge transfer, and manufacturer support takes it from there. Need extra hands? We can co-manage alongside your team.
Contract vehicles
Easy to buy. Easy to budget.
You shouldn’t need a six-month RFP to replace a firewall before an audit. Pantheon is available through the cooperative and state contracts public agencies already trust.
TIPS
Pantheon holds its own awarded TIPS contract. Competitively bid and ready to use.
Texas DIR
Cybersecurity and infrastructure available through authorized DIR cooperative contracts.
OMNIA Partners
Available through OMNIA Partners cooperative contracts.
Equalis Group
Available through Equalis Group cooperative contracts.
OMES
OMES
Approved supplier for Oklahoma public entities.
Pantheon Capital Advantage Program
Spread a project over up to 60 months, with payments deferrable up to 12 months, so urgent work can start now and line up with next year’s budget.
Built around your fiscal year
Most cities and counties set budgets in the fall. We plan quotes and roadmaps around your council and commissioner calendar, not ours.
Next steps
Start with something useful
Pick whichever helps most. None of these requires a purchase.
Complimentary Lifecycle Review
We walk through your environment with you and deliver a one-page view of what ages out and when, plus a suggested refresh order.
CJIS Readiness Review
Bring your last audit findings, or your upcoming audit date, and we’ll map the gaps.
Renewal Second Opinion
Facing a licensing increase? Send us the renewal quote and we’ll show you the options before you sign.
FAQ
Frequently asked questions
Can we buy from Pantheon without going out for bid?
Often, yes. Pantheon is available through TIPS, Texas DIR, OMNIA Partners, Equalis Group, and OMES. Your purchasing office can confirm which vehicle fits your policies.
We just failed a CJIS audit. How fast can you help?
We start with your findings and remediation deadline, then build a prioritized plan around that date.
Do we have to replace everything you don't sell?
No. We work in mixed environments every day and design around what you already run.
Our virtualization renewal just jumped. What are our options?
Send us the quote. We’ll compare staying, migrating, and alternatives based on the features you actually use.
Can we spread out the cost?
Yes. PCAP lets you spread a project over up to 60 months with deferred payments available.
Talk with our team
What does your organization need technology to do next?
Bring us the challenge, the project, or the roadmap. We will help you turn it into a practical path forward.
Strategy, implementation and support for organizations where technology carries the mission.
- (855) MAP-MyIT · (855) 627-6948
- Texas office: (469) 827-8777
- Connect@PantheonGlobalIT.com
- 6160 Warren Parkway, Suite 100 - PMB 310, Frisco, TX 75034
Services
Company
Contract vehicles
- DIR
- TIPS
- OMNIA Partners
- Equalis Group
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